AI AUTOMATED SMS TEXTING

Text every client. Every time. Instantly.

LegalNavigator’s AI-powered texting feature ensures that every client interaction is followed up with timely, professional, and compliant SMS messages - automatically. Whether it’s confirming an appointment, sending a retainer to sign, sharing payment links, or requesting a review, your AI intake agent handles it all with smart, event-triggered messaging. In today’s world, texting isn’t just convenient - it’s expected.

The Data Speaks For Itself:

45% of legal clients prefer texting over phone or email
50%+ of new legal inquiries go cold due to poor follow-up
Firms that text clients close 20–30% more signed cases

Here’s how it works:

Your LegalNavigator agent automatically sends TCPA-compliant text messages during and after each call based on your customized preferences. Messages are personalized, trackable, and built to enhance both client communication and case conversion.

With one call, your AI agent can send multiple tailored texts, including:

✅ Appointment confirmations and reminders
✅ Retainer agreement links for e-signing
✅ Payment and billing links
✅ Review and feedback requests
✅ Case status updates or instructions
✅ Attorney contact information
✅ Follow-up after missed calls or voicemails
✅ And much more - triggered by real-time call outcomes

Why AI Texting Is a Game-Changer for Law Firms

✅ Higher Engagement Rates
• 98% of SMS messages are read - 90% within 3 minutes
• Compared to email open rates (just ~20%), texting cuts through the noise

✅ Faster Client Response Times
• Clients respond to texts 6x faster than email
• Reduces delays in signed retainers, payments, and appointment confirmations

✅ Boost Conversions & Retention
• Timely follow-up improves lead conversion and builds trust
• Sends a professional, modern impression - clients feel informed and valued

✅ Automated Yet Personalized
• Message templates can include client names, case types, or specific instructions
• Easily editable and triggered based on exact call outcomes

✅ Compliant & Secure
• All outbound messages are sent in full compliance with TCPA requirements
• Opt-out language automatically included where required

✅ Gain a Competitive Edge
• Most law firms still rely on voicemail and email
• Instant texting sets you apart - and keeps clients from calling your competitors

Stand Out. Stay Connected. Convert More Clients.

In the competitive legal landscape, fast, reliable communication isn’t just helpful - it’s critical. With LegalNavigator.ai’s automated texting:

✅ You’ll follow up with every caller, no matter when they contact you
✅ You’ll eliminate dropped leads, delays, and radio silence
✅ You’ll enhance your brand reputation and increase client satisfaction

HOW TO GET STARTED

EXISTING CLIENTS

If you’re already a LegalNavigator.ai user, simply add the Automated Document Signing option to your current subscription. Please click on the button below to email your request to Shane Criss...

NEW CLIENTS

If you’re new to LegalNavigator.ai, CLICK HERE to schedule a 15 minute DEMO of our system to see and discuss how LegalNavigator.ai can help your law firm.

SCHEDULE A 15 MINUTE DEMO

SETUP

During onboarding, we’ll help you update and automate your existing retainer document and configure exactly when you want the automated texting and signing process to trigger after a client is qualified.